The Biggest B2B Growth Problem Isn’t Your Pipeline

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Episode #324: Katie Strout, Chief Marketing Officer at Highspring, explains why sustainable growth requires more than a stronger pipeline. She shares how customer problems can align teams around shared outcomes. Katie explores why sales and marketing should operate as one connected revenue motion. She also explains how customer validation, internal trust, and shared ownership can turn marketing into a commercial growth partner.

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(4:11 Q&A Video) “Expand Marketing’s Role From Promotion to Holistic Business Growth”

In this 4:11 video, Katie Strout explains why marketing's role is expanding beyond traditional functional boundaries. She describes customer obsession, market insight, and holistic business growth as responsibilities that increasingly define modern marketing leadership. Katie also explains why combining quantitative evidence with direct customer validation creates a powerful way to demonstrate business impact.

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Part Seven: The Revenue Logic of Customer Obsession

Episode #323: Alison Richmond, Chief Marketing Officer at Medix, explains why customer obsession requires more than collecting feedback. She explores sales and marketing alignment, customer experience, and the importance of asking better questions. Alison also shows how customer insight can shape decisions, strengthen trust, and support growth across the business.

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Part Seven: The Revenue Logic of Customer Obsession

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Episode #323: Alison Richmond, Chief Marketing Officer at Medix, explains why customer obsession requires more than collecting feedback. She explores sales and marketing alignment, customer experience, and the importance of asking better questions. Alison also shows how customer insight can shape decisions, strengthen trust, and support growth across the business.

Continue ReadingPart Seven: The Revenue Logic of Customer Obsession

(3:35 Q&A Video) “Customer Voice Becomes Your Strongest Growth Differentiator”

In this 3:35 video, Alison Richmond explains why customer insight must be shared across the business. She connects strong marketing to long-running customer relationships and a clear understanding of the brand promise. Creating a trusted source of customer truth helps teams make better decisions and deliver experiences that differentiate the company.

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The Hidden Revenue Cost of Executive Misalignment

Episode #275: Tracy Hansen, Chief Marketing Officer at SBI, The Growth Advisory, explains why executive alignment is the top barrier to sustainable growth. She describes how leadership teams often approach the same problem from different functional lenses. She shares why this creates friction across departments and slows execution. She also outlines practical ways leaders can align around shared outcomes and operate as one team.

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(2:58 Q&A Video) “Why Team Thinking Drives Better Executive Alignment”

In this 2:58 video, Tracy Hansen explains how leadership teams should operate as a unified group. She emphasizes shifting from functional thinking to collective execution. She highlights the importance of team accountability. She shows how shared ownership improves alignment and decision-making.

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The Hidden Revenue Cost of Executive Misalignment

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Episode #275: Tracy Hansen, Chief Marketing Officer at SBI, The Growth Advisory, explains why executive alignment is the top barrier to sustainable growth. She describes how leadership teams often approach the same problem from different functional lenses. She shares why this creates friction across departments and slows execution. She also outlines practical ways leaders can align around shared outcomes and operate as one team.

Continue ReadingThe Hidden Revenue Cost of Executive Misalignment

The Hidden Challenge Every C-Suite Executive Faces (And How to Fix It)

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Episode #244: Jillian Als, Chief Marketing Officer at Dealfront, reveals why misalignment is the hidden challenge slowing growth inside every organization. She explains how internal definitions of success must match across departments. Jillian shares why direct, agenda-free customer conversations reshape strategy. She also warns that chasing AI without clarity results in wasted effort rather than impact.

Continue ReadingThe Hidden Challenge Every C-Suite Executive Faces (And How to Fix It)

The Hidden Challenge Every C-Suite Executive Faces (And How to Fix It)

Episode #244: Jillian Als, Chief Marketing Officer at Dealfront, reveals why misalignment is the hidden challenge slowing growth inside every organization. She explains how internal definitions of success must match across departments. Jillian shares why direct, agenda-free customer conversations reshape strategy. She also warns that chasing AI without clarity results in wasted effort rather than impact.

Continue ReadingThe Hidden Challenge Every C-Suite Executive Faces (And How to Fix It)