Read more about the article (3:50 Q&A Video) “Transforming Customer Insights Into Strategy And Meaningful Execution”

(3:50 Q&A Video) “Transforming Customer Insights Into Strategy And Meaningful Execution”

In this 3:50 video, Stephanie Pilon explains how marketing operationalizes the voice of the customer. She shares how insights translate into messaging, enablement, and programs. He also emphasizes continuous refinement rather than a static strategy, which becomes the growth engine.

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Read more about the article B2B CMOs: How to Smash Targets without Paid Media

B2B CMOs: How to Smash Targets without Paid Media

Episode #249: Stephanie Pilon, Chief Marketing Officer at Singular, shares how her team exceeded revenue targets without relying on paid media. She explains why long sales cycles and niche ICPs reduce the effectiveness of paid channels in B2B. Stephanie also walks through data-backed decisions that drove a strategic shift away from ads. Her approach shows how focus, alignment, and execution outperform spend.

Continue ReadingB2B CMOs: How to Smash Targets without Paid Media
Read more about the article B2B CMOs: How to Smash Targets without Paid Media

B2B CMOs: How to Smash Targets without Paid Media

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Episode #249: Stephanie Pilon, Chief Marketing Officer at Singular, shares how her team exceeded revenue targets without relying on paid media. She explains why long sales cycles and niche ICPs reduce the effectiveness of paid channels in B2B. Stephanie also walks through data-backed decisions that drove a strategic shift away from ads. Her approach shows how focus, alignment, and execution outperform spend.

Continue ReadingB2B CMOs: How to Smash Targets without Paid Media
Read more about the article (5:20 Q&A Video) “Understanding Customers Beyond Dashboards And Data”

(5:20 Q&A Video) “Understanding Customers Beyond Dashboards And Data”

In this 5:20 video, Michelle Urdiales explains why customer centricity cannot rely solely on data. She emphasizes the importance of direct conversations and listening. Michelle shares how these insights inform planning and innovation. Her perspective highlights why customer understanding requires human connection.

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Read more about the article Turning Customer Centricity Into an Operational Strategy

Turning Customer Centricity Into an Operational Strategy

Episode #248: Michelle Urdiales, CMO at LAM and a Member of the Regional Leadership Board at A.P. Moller - Maersk, explains how customer centricity must move beyond intention and become an operational strategy. She outlines how working backward from the customer shapes leadership decisions, prioritization, and long-term value creation. Michelle connects customer focus to retention, trust, and internal alignment across the organization. Her insights show how sustainable growth follows when customer value leads every decision.

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Read more about the article Turning Customer Centricity Into an Operational Strategy

Turning Customer Centricity Into an Operational Strategy

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Episode #248: Michelle Urdiales, CMO at LAM and a Member of the Regional Leadership Board at A.P. Moller - Maersk, explains how customer centricity must move beyond intention and become an operational strategy. She outlines how working backward from the customer shapes leadership decisions, prioritization, and long-term value creation. Michelle connects customer focus to retention, trust, and internal alignment across the organization. Her insights show how sustainable growth follows when customer value leads every decision.

Continue ReadingTurning Customer Centricity Into an Operational Strategy
Read more about the article How Deep Partnerships Can Become Your Number 1 Growth Engine

How Deep Partnerships Can Become Your Number 1 Growth Engine

Episode #247: Vitaly Bochkarev, Chief Marketing Officer at Звук, explains how companies can grow when traditional channels disappear and trust becomes the real competitive edge. He shares how deep partner integration, not surface-level collaboration, creates scalable customer value. Vitaly demonstrates how unified journeys, shared KPIs, and multi-level buy-in turn ecosystems into high-performing engines. His insights reveal why partnerships succeed only when every layer of both organizations commits.

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