Episode #221: Amit Shankardass, CMO at VXI Global Solutions, explains why client centricity must guide decisions. He demonstrates how to strike a balance between today’s needs and both near-term and long-term horizons. He explores human biases that block honest listening. He shares practical ways to institutionalize customer voice.
Episode #221: Amit Shankardass, CMO at VXI Global Solutions, explains why client centricity must guide decisions. He demonstrates how to strike a balance between today’s needs and both near-term and long-term horizons. He explores human biases that block honest listening. He shares practical ways to institutionalize customer voice.
In this 5:41 video, Dawn Werry and Jamie Gier tackle the hidden challenge of balancing short-term demands with long-term brand and trust. They cite Forrester data showing that boardrooms rarely discuss brand, despite trust being their top strategy. They outline metrics, churn, retention, and lifetime value to quantify brand ROI. Their guidance helps leaders make trust tangible and actionable.
Episode #211: Dawn Werry, Chief Marketing and Revenue Officer & Partner at Chief Outsiders, and Jamie Gier, Chief Marketing Officer at DexCare, dissect the top challenges B2B C-suite leaders face. They reveal why internal alignment, customer understanding, and balancing short- and long-term goals matter most. They share hard-won insights on building plans to restore trust in selling. Their practical advice equips executives to drive sustainable growth.
Episode #211: Dawn Werry, Chief Marketing and Revenue Officer & Partner at Chief Outsiders, and Jamie Gier, Chief Marketing Officer at DexCare, dissect the top challenges B2B C-suite leaders face. They reveal why internal alignment, customer understanding, and balancing short- and long-term goals matter most. They share hard-won insights on building plans to restore trust in selling. Their practical advice equips executives to drive sustainable growth.
Kelly Hopping, Chief Marketing Officer at Demandbase, shares her experience and recommendations on where leaders should place their bets in a resource-limited world. Her unique vantage point as a leader targeting her own peer group, gives her a distinctive voice in the marketing community.
In this 2:52 video, Nicolas Deswarte discusses the importance of leveraging the Ideal Customer Profile (ICP) and customer experience (CX) to drive business success. She highlights how understanding customer signals helps refine marketing strategies, perfect the customer experience, and build a sustainable growth strategy.
Nicolas Deswarte, CMO of Thiga, shares insights on aligning Ideal Customer Profiles with go-to-market strategies. He emphasizes weekly customer engagement to ensure marketing, sales, and customer success efforts resonate with real needs. He also shares his insights that drives alignment, campaign effectiveness, and clarity in organizational communication.
Nicolas Deswarte, CMO of Thiga, shares insights on aligning Ideal Customer Profiles with go-to-market strategies. He emphasizes weekly customer engagement to ensure marketing, sales, and customer success efforts resonate with real needs. He also shares his insights that drives alignment, campaign effectiveness, and clarity in organizational communication.