In this 5:56 video, Gregory Banning discusses why internal alignment is one of the greatest challenges to creating sustainable growth. He shares an example in which communication breakdowns caused customer confusion and explains how better systems and processes can prevent such issues. Gregory also introduces Rithum's Founding Customer Program, which brings customers directly into product development decisions.
Episode #315: Gregory Banning, Chief Revenue Officer at Rithum, explains why customer obsession is the foundation of sustainable revenue growth. He shares how internal alignment, company culture, and customer feedback systems help organizations stay focused on what truly matters. Gregory also reveals why leaders should regularly pause and audit whether the customer remains at the center of every decision.
Asked to name their two greatest challenges to long-term sustainable growth, 71% of B2B C-suite executives — unprompted — said internal alignment. The growth lever every leadership team is trying to pull is sitting upstream of every quarter's pipeline, every renewal, every board conversation — and the roadmap for operationalizing it as a growth strategy is in this article.
In this 3:56 video, Dean Hickman-Smith explains that internal alignment begins with culture, mutual respect, and clear communication across leadership teams. He describes how distributed organizations can still move quickly when teams debate openly and commit to shared decisions. Dean emphasizes that when leaders remove ego and focus on outcomes, companies can innovate faster and respond better to customer feedback.
Episode #268: Dean Hickman-Smith, Chief Revenue Officer at Testlio, explains why traditional CRO planning models are becoming outdated in faster technology markets. He describes how revenue leaders must shorten planning cycles and strengthen feedback loops among sales, product, and marketing. Dean shows that modern revenue leadership requires constant learning, customer alignment, and faster decision-making to keep up with rapidly changing buyer expectations.
Episode #268: Dean Hickman-Smith, Chief Revenue Officer at Testlio, explains why traditional CRO planning models are becoming outdated in faster technology markets. He describes how revenue leaders must shorten planning cycles and strengthen feedback loops among sales, product, and marketing. Dean shows that modern revenue leadership requires constant learning, customer alignment, and faster decision-making to keep up with rapidly changing buyer expectations.
Episode #267: Maryna Stavnycha, Former Chief Marketing Officer at SupportYourApp, explains why a predictable pipeline comes from learning systems, not fragmented funnel activity. She shows how teams can replace guesswork with repeatable loops, sharper ICP decisions, and clearer downstream metrics. She also makes the case that marketing must own business impact, not just output. Her perspective reframes marketing as the function that aligns teams, captures customer reality, and earns trust.
In this 3:18 video, Maryna Stavnycha explains why predictable pipeline starts with a well-defined ICP. She argues that teams waste time when testing and measurement sit atop weak customer definitions. Her view is that ideal customers are not just buyers but customers who quickly reach value, stay longer, and expand. She also stresses that ICP clarity must come from behavior, data, and testing.
Episode #267: Maryna Stavnycha, Former Chief Marketing Officer at SupportYourApp, explains why a predictable pipeline comes from learning systems, not fragmented funnel activity. She shows how teams can replace guesswork with repeatable loops, sharper ICP decisions, and clearer downstream metrics. She also makes the case that marketing must own business impact, not just output. Her perspective reframes marketing as the function that aligns teams, captures customer reality, and earns trust.
In this 2:52 video, Victor Padee shares how he reviews every go-to-market function, such as dashboard dials, and then decides which levers to adjust to improve performance. He explains why what works today may not work tomorrow, so leaders must test, refine, and validate strategies quarter after quarter. He also gives a practical example of tightening ICP, accepting fewer meetings, and generating more real opportunities by focusing on sharper pain and measurable outcomes.