How Do You Demonstrate B2B Value? A Challenge to Overcome

Lina Tonk, the Chief Marketing Officer of Recurly,Lina Tonk, as they delve into the complexities of demonstrating B2B value. With her vast experience in marketing and sales, Tonk offers a distinctive perspective on aligning sales strategies and enhancing customer experiences by exploring the significance of customer-centric strategies, the vital role of intimate listening in differentiating brands, and how these elements contribute to delivering tangible value in the B2B landscape.

Continue ReadingHow Do You Demonstrate B2B Value? A Challenge to Overcome

Episode 173 – How Do You Demonstrate B2B Value? A Challenge to Overcome

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Lina Tonk, the Chief Marketing Officer of Recurly, Lina Tonk, as they delve into the complexities of demonstrating B2B value. With her vast experience in marketing and sales, Tonk offers a distinctive perspective on aligning sales strategies and enhancing customer experiences by exploring the significance of customer-centric strategies, the vital role of intimate listening in differentiating brands, and how these elements contribute to delivering tangible value in the B2B landscape.

Continue ReadingEpisode 173 – How Do You Demonstrate B2B Value? A Challenge to Overcome

Exploring the Great B2B Customer Experience Debate

Tue Søttrup, Chief Executive Officer at Smart Role, explores Customer Experience’s critical role in B2B. He discusses its impact on sales cycles, relationships, and revenue compared to B2C. He also highlights varied views on CX's direct link to churn in B2B SaaS and stresses holistic support beyond sales to nurture partnerships and drive sustained business success.

Continue ReadingExploring the Great B2B Customer Experience Debate

Exploring the Great B2B Customer Experience Debate

  • Post author:
  • Post category:
  • Post comments:0 Comments

Tue Søttrup, Chief Executive Officer at Smart Role, explores Customer Experience’s critical role in B2B. He discusses its impact on sales cycles, relationships, and revenue compared to B2C. He also highlights varied views on CX's direct link to churn in B2B SaaS and stresses holistic support beyond sales to nurture partnerships and drive sustained business success.

Continue ReadingExploring the Great B2B Customer Experience Debate