CROs: When Opportunity Becomes the Enemy of Scale

Episode #263: Mark Greenaway, former Chief Revenue Officer at Crownpeak, explains why opportunity itself can become the biggest barrier to scaling revenue. He shares how spreading go-to-market teams too thin weakens execution, increases customer acquisition costs, and reduces long-term growth potential. Mark discusses how disciplined focus, cross-team alignment, and early trust-building enable CROs to scale efficiently while protecting customer retention and profitability.

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CROs: When Opportunity Becomes the Enemy of Scale

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Episode #263: Mark Greenaway, former Chief Revenue Officer at Crownpeak, explains why opportunity itself can become the biggest barrier to scaling revenue. He shares how spreading go-to-market teams too thin weakens execution, increases customer acquisition costs, and reduces long-term growth potential. Mark discusses how disciplined focus, cross-team alignment, and early trust-building enable CROs to scale efficiently while protecting customer retention and profitability.

Continue ReadingCROs: When Opportunity Becomes the Enemy of Scale

The 2025 Challenge Report: How Alignment Fuels Every Growth Strategy

Episode #260: Maureen Power Sweeny, Chief Revenue Officer at RapidScale, breaks down why alignment is the foundation of sustainable growth in today’s market. She explains how trust, internal coordination, and a deep understanding of the customer must work together to drive consistent outcomes. She also highlights why misalignment across teams erodes credibility and decision-making and how aligned execution turns strategy into a long-term growth advantage.

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(2:40 Q&A Video) “Teams Win Through Unity and Alignment”

In this 2:40 video, Maureen Power Sweeny explains how misalignment across teams erodes customer trust. She shares why showing up as a unified voice matters more than individual brilliance. She discusses how teams should respond when things go wrong instead of pointing fingers. She closes by reinforcing that alignment and honest recovery can strengthen relationships.

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The 2025 Challenge Report: How Alignment Fuels Every Growth Strategy

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  • Post comments:0 Comments

Episode #260: Maureen Power Sweeny, Chief Revenue Officer at RapidScale, breaks down why alignment is the foundation of sustainable growth in today’s market. She explains how trust, internal coordination, and a deep understanding of the customer must work together to drive consistent outcomes. She also highlights why misalignment across teams erodes credibility and decision-making and how aligned execution turns strategy into a long-term growth advantage.

Continue ReadingThe 2025 Challenge Report: How Alignment Fuels Every Growth Strategy

(4:02 Q&A Video) “How Voice of Customer Prevents Costly Scaling Mistakes”

In this 4:02 video, Grainne Maycock explains why customer voice is non-negotiable. She warns that misunderstood problems lead to wasted product investment. She highlights real-world constraints like InfoSec, procurement, and integration. She shows how true partnership requires the right people, not just sellers.

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Why Deals Die: The Momentum Problem in B2B

Episode #451: Grainne Maycock, Chief Revenue Officer at Acolad Group, explains why deals lose momentum. She outlines how internal friction and misalignment quietly stall progress. She also shares how trust is built through transparency and consistent follow-through. She closes with practical ways to operationalize customer voice and communication.

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