The ABM Maturity Scale: Why Most Teams Aren’t Ready

Episode #338: Vlad Berson, Chief Marketing Officer at SOLVE, explains why ABM is an enterprise-wide go-to-market motion, not a marketing program. He outlines the alignment, skills, and long-term investment needed to earn executive trust. He also shows why strong segmentation and buyer relevance create the foundation for sustainable enterprise growth.

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Part Twelve: The Revenue Logic of Customer Obsession

Episode #335: Stephanie Crockett, President and CEO at Eric Mower + Associates, explains why customer obsession should influence decisions across the entire organization. She explores how customer intelligence can align teams, reduce risk, strengthen trust, and support bolder decisions. Stephanie also shows how CMOs can turn the voice of the customer into greater strategic influence and sustainable growth.

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Part Twelve: The Revenue Logic of Customer Obsession

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Episode #335: Stephanie Crockett, President and CEO at Eric Mower + Associates, explains why customer obsession should influence decisions across the entire organization. She explores how customer intelligence can align teams, reduce risk, strengthen trust, and support bolder decisions. Stephanie also shows how CMOs can turn the voice of the customer into greater strategic influence and sustainable growth.

Continue ReadingPart Twelve: The Revenue Logic of Customer Obsession

(3:25 Q&A Video) “Balance Brand and Demand to Win Buyer Consideration”

In this 3:25 video, Stephanie Crockett explains why trust and emotional connection have become increasingly important in complex B2B buying decisions. Brands need to be known and considered before buyers are ready for direct conversations. She also emphasizes the need for CMOs and CFOs to support a balanced approach between brand and demand throughout the entire funnel.

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Part Five: The Revenue Logic of Customer Obsession

Episode #318: Eliana Angelova, Global Chief Revenue Officer at iSON Xperiences, explains why customer obsession has become the defining growth strategy in the AI era. She shares practical lessons on exceeding customer expectations, aligning teams around shared outcomes, and using AI to strengthen customer experiences rather than simply improve efficiency. She also provides a practical framework for building sustainable revenue through customer-first thinking.

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(5:23 Q&A Video) “Every Touchpoint Builds Stronger Customer Trust and Revenue”

In this 5:23 video, Eliana Angelova explains why today's customer journey is far more complex than it was just a few years ago. She shares why every interaction has become an opportunity to strengthen trust and customer loyalty. The conversation also reveals how AI is changing the way buyers prepare before every sales meeting. It provides practical guidance for delivering exceptional experiences throughout the entire customer journey.

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Part Five: The Revenue Logic of Customer Obsession

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Episode #318: Eliana Angelova, Global Chief Revenue Officer at iSON Xperiences, explains why customer obsession has become the defining growth strategy in the AI era. She shares practical lessons on exceeding customer expectations, aligning teams around shared outcomes, and using AI to strengthen customer experiences rather than simply improve efficiency. She also provides a practical framework for building sustainable revenue through customer-first thinking.

Continue ReadingPart Five: The Revenue Logic of Customer Obsession

Sales and Marketing Alignment Starts Long Before Revenue

Episode #317: John Lamb, Chief Marketing Officer at Elo Touch Solutions, explains why sales and marketing alignment begins long before revenue is generated. He shares how mutual respect, shared priorities, and customer-focused collaboration create stronger execution across every department. The conversation also explores how culture, brand consistency, and organizational alignment help companies build trust, accelerate growth, and create lasting customer relationships.

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Sales and Marketing Alignment Starts Long Before Revenue

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Episode #317: John Lamb, Chief Marketing Officer at Elo Touch Solutions, explains why sales and marketing alignment begins long before revenue is generated. He shares how mutual respect, shared priorities, and customer-focused collaboration create stronger execution across every department. The conversation also explores how culture, brand consistency, and organizational alignment help companies build trust, accelerate growth, and create lasting customer relationships.

Continue ReadingSales and Marketing Alignment Starts Long Before Revenue

The Three-Tiered B2B Strategy to Double Revenue

Episode #316: Justin Steinman, Chief Marketing Officer at ModMed, shares why sustainable growth requires three disciplines working together: brand, demand generation, and product marketing. He explains how a unified message increased market awareness, aligned the organization, and strengthened revenue outcomes. Justin also reveals why the best marketers listen closely to customers to create strategies that drive long-term growth.

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