Read more about the article Part Two: The Revenue Logic of Customer Obsession

Part Two: The Revenue Logic of Customer Obsession

Episode #313: Bettina Isabelle Berntsen, Chief Marketing Officer at SuperOffice, explains how customer obsession becomes a measurable growth strategy when it drives every business decision. She shares how combining customer insight, market research, and internal alignment strengthened positioning, increased pipeline, and improved deal quality. The result is a practical framework that connects customer trust directly to sustainable revenue growth. It demonstrates why customer obsession must become an operating model rather than a marketing initiative.

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Read more about the article (4:05 Q&A Video) “Customer Evidence Creates Smarter Go-to-Market Decisions”

(4:05 Q&A Video) “Customer Evidence Creates Smarter Go-to-Market Decisions”

In this 4:05 video, Bettina Isabelle Berntsen explains why customer obsession begins by challenging assumptions with evidence. She shares how combining everyday customer conversations with broader market research helps organizations understand future needs instead of only current requests. That approach creates stronger go-to-market strategies built around real customer priorities rather than internal opinions.

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Read more about the article Part Two: The Revenue Logic of Customer Obsession

Part Two: The Revenue Logic of Customer Obsession

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Episode #313: Bettina Isabelle Berntsen, Chief Marketing Officer at SuperOffice, explains how customer obsession becomes a measurable growth strategy when it drives every business decision. She shares how combining customer insight, market research, and internal alignment strengthened positioning, increased pipeline, and improved deal quality. The result is a practical framework that connects customer trust directly to sustainable revenue growth. It demonstrates why customer obsession must become an operating model rather than a marketing initiative.

Continue ReadingPart Two: The Revenue Logic of Customer Obsession
Read more about the article The Predictable Pipeline Playbook: Moving Beyond Funnel Thinking

The Predictable Pipeline Playbook: Moving Beyond Funnel Thinking

Episode #267: Maryna Stavnycha, Former Chief Marketing Officer at SupportYourApp, explains why a predictable pipeline comes from learning systems, not fragmented funnel activity. She shows how teams can replace guesswork with repeatable loops, sharper ICP decisions, and clearer downstream metrics. She also makes the case that marketing must own business impact, not just output. Her perspective reframes marketing as the function that aligns teams, captures customer reality, and earns trust.

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Read more about the article (3:18 Q&A Video) “Defining the Right ICP Before Scaling Pipeline Experiments”

(3:18 Q&A Video) “Defining the Right ICP Before Scaling Pipeline Experiments”

In this 3:18 video, Maryna Stavnycha explains why predictable pipeline starts with a well-defined ICP. She argues that teams waste time when testing and measurement sit atop weak customer definitions. Her view is that ideal customers are not just buyers but customers who quickly reach value, stay longer, and expand. She also stresses that ICP clarity must come from behavior, data, and testing.

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Read more about the article The Predictable Pipeline Playbook: Moving Beyond Funnel Thinking

The Predictable Pipeline Playbook: Moving Beyond Funnel Thinking

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Episode #267: Maryna Stavnycha, Former Chief Marketing Officer at SupportYourApp, explains why a predictable pipeline comes from learning systems, not fragmented funnel activity. She shows how teams can replace guesswork with repeatable loops, sharper ICP decisions, and clearer downstream metrics. She also makes the case that marketing must own business impact, not just output. Her perspective reframes marketing as the function that aligns teams, captures customer reality, and earns trust.

Continue ReadingThe Predictable Pipeline Playbook: Moving Beyond Funnel Thinking
Read more about the article CROs: When Opportunity Becomes the Enemy of Scale

CROs: When Opportunity Becomes the Enemy of Scale

Episode #263: Mark Greenaway, former Chief Revenue Officer at Crownpeak, explains why opportunity itself can become the biggest barrier to scaling revenue. He shares how spreading go-to-market teams too thin weakens execution, increases customer acquisition costs, and reduces long-term growth potential. Mark discusses how disciplined focus, cross-team alignment, and early trust-building enable CROs to scale efficiently while protecting customer retention and profitability.

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Read more about the article CROs: When Opportunity Becomes the Enemy of Scale

CROs: When Opportunity Becomes the Enemy of Scale

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Episode #263: Mark Greenaway, former Chief Revenue Officer at Crownpeak, explains why opportunity itself can become the biggest barrier to scaling revenue. He shares how spreading go-to-market teams too thin weakens execution, increases customer acquisition costs, and reduces long-term growth potential. Mark discusses how disciplined focus, cross-team alignment, and early trust-building enable CROs to scale efficiently while protecting customer retention and profitability.

Continue ReadingCROs: When Opportunity Becomes the Enemy of Scale
Read more about the article The Bold New Playbook for Reaching Overloaded B2B Buyers 

The Bold New Playbook for Reaching Overloaded B2B Buyers 

Episode #256: Robert Sanchez, Chief Executive Officer at Anteriad, breaks down why overloaded B2B buyers are changing how they evaluate vendors and why the old playbook no longer works. He explains how trust is built by showing up where buyers already search for answers and by consistently delivering strong customer experiences. He also shares why brand and pipeline should be treated as one connected motion, not competing priorities. The discussion ties growth to customer insight, cross-functional alignment, and disciplined use of data and tools.

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Read more about the article (3:29 Q&A Video) “Why Modern B2B Buyers Expect Frictionless Experiences”

(3:29 Q&A Video) “Why Modern B2B Buyers Expect Frictionless Experiences”

In this 3:29 video, Robert Sanchez explains how today’s B2B buyer has changed, and why their expectations now resemble consumer behavior. He describes how easier access to information and group buying alter decision-making and reduce tolerance for traditional sales tactics. He outlines why frictionless experiences are becoming a baseline expectation rather than a differentiator. He also shares how combining data, AI, and execution support helps resource-constrained teams move faster without sacrificing strategy.

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