Episode #320: Robert Nicklin, Chief Growth Officer at Compass Group Canada, explains why judgment is becoming a defining competitive advantage. He explores how behavior, adaptability, observational intelligence, trust, and stronger questions shape sustainable enterprise growth. Robert also reveals why leaders should design repeatable growth systems instead of continually chasing short-term outcomes.

In this 2:42 video, Robert Nicklin explains why trust accelerates execution across teams and customer relationships. Trust grows when people consistently deliver on commitments, add value, and help others navigate difficult decisions. Robert also connects culture with the behaviors organizations tolerate, recognize, and reward when no one is watching.