Read more about the article CROs: How to Win in Fewer and Shorter Bursts

CROs: How to Win in Fewer and Shorter Bursts

Episode #332: Mike Head, Chief Revenue Officer at Orderful, explains how customer understanding can strengthen every part of the go-to-market organization. He shares practical ways to prepare for executive conversations, improve discovery, coach teams with AI, strengthen retention, and align teams around customer priorities. Mike also explains why consistent execution, genuine curiosity, and continuous customer engagement can build trust, improve revenue performance, and create sustainable growth.

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Read more about the article CROs: How to Win in Fewer and Shorter Bursts

CROs: How to Win in Fewer and Shorter Bursts

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Episode #332: Mike Head, Chief Revenue Officer at Orderful, explains how customer understanding can strengthen every part of the go-to-market organization. He shares practical ways to prepare for executive conversations, improve discovery, coach teams with AI, strengthen retention, and align teams around customer priorities. Mike also explains why consistent execution, genuine curiosity, and continuous customer engagement can build trust, improve revenue performance, and create sustainable growth.

Continue ReadingCROs: How to Win in Fewer and Shorter Bursts
Read more about the article (6:42 Q&A Video) “Building Better Sales Teams Through Customer-Led Selling”

(6:42 Q&A Video) “Building Better Sales Teams Through Customer-Led Selling”

In this 6:42 video, Mike Head explains how deeper customer understanding can become a powerful competitive advantage. He shares practical ways to prepare sellers through research, role-playing, rehearsal, and customer-specific language so every conversation connects to buyer priorities and outcomes. Mike also explains why great people and consistent process execution can increase trust, ACVs, win rates, and overall revenue performance.

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Read more about the article Part Two: The Revenue Logic of Customer Obsession

Part Two: The Revenue Logic of Customer Obsession

Episode #313: Bettina Isabelle Berntsen, Chief Marketing Officer at SuperOffice, explains how customer obsession becomes a measurable growth strategy when it drives every business decision. She shares how combining customer insight, market research, and internal alignment strengthened positioning, increased pipeline, and improved deal quality. The result is a practical framework that connects customer trust directly to sustainable revenue growth. It demonstrates why customer obsession must become an operating model rather than a marketing initiative.

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Read more about the article (4:05 Q&A Video) “Customer Evidence Creates Smarter Go-to-Market Decisions”

(4:05 Q&A Video) “Customer Evidence Creates Smarter Go-to-Market Decisions”

In this 4:05 video, Bettina Isabelle Berntsen explains why customer obsession begins by challenging assumptions with evidence. She shares how combining everyday customer conversations with broader market research helps organizations understand future needs instead of only current requests. That approach creates stronger go-to-market strategies built around real customer priorities rather than internal opinions.

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Read more about the article Part Two: The Revenue Logic of Customer Obsession

Part Two: The Revenue Logic of Customer Obsession

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Episode #313: Bettina Isabelle Berntsen, Chief Marketing Officer at SuperOffice, explains how customer obsession becomes a measurable growth strategy when it drives every business decision. She shares how combining customer insight, market research, and internal alignment strengthened positioning, increased pipeline, and improved deal quality. The result is a practical framework that connects customer trust directly to sustainable revenue growth. It demonstrates why customer obsession must become an operating model rather than a marketing initiative.

Continue ReadingPart Two: The Revenue Logic of Customer Obsession
Read more about the article Everyone Should Be a PhD of the Customer

Everyone Should Be a PhD of the Customer

Socrates saw the risk more than 2,000 years ago. When written language became a new mode of communication, the concern was not that writing was bad. The concern was that people might start confusing access to information with real understanding. In Plato’s Phaedrus, Socrates tells the story of Theuth, the inventor of writing, who presents writing as a breakthrough for memory and wisdom. King Thamus pushes back. Writing, he says, will not truly strengthen memory. It will create reminders. People will be able to look things up, repeat what has been written, and appear knowledgeable — without necessarily carrying that knowledge inside them.

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Read more about the article The 2025 Challenge Report: How Alignment Fuels Every Growth Strategy

The 2025 Challenge Report: How Alignment Fuels Every Growth Strategy

Episode #260: Maureen Power Sweeny, Chief Revenue Officer at RapidScale, breaks down why alignment is the foundation of sustainable growth in today’s market. She explains how trust, internal coordination, and a deep understanding of the customer must work together to drive consistent outcomes. She also highlights why misalignment across teams erodes credibility and decision-making and how aligned execution turns strategy into a long-term growth advantage.

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Read more about the article (2:40 Q&A Video) “Teams Win Through Unity and Alignment”

(2:40 Q&A Video) “Teams Win Through Unity and Alignment”

In this 2:40 video, Maureen Power Sweeny explains how misalignment across teams erodes customer trust. She shares why showing up as a unified voice matters more than individual brilliance. She discusses how teams should respond when things go wrong instead of pointing fingers. She closes by reinforcing that alignment and honest recovery can strengthen relationships.

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Read more about the article The 2025 Challenge Report: How Alignment Fuels Every Growth Strategy

The 2025 Challenge Report: How Alignment Fuels Every Growth Strategy

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Episode #260: Maureen Power Sweeny, Chief Revenue Officer at RapidScale, breaks down why alignment is the foundation of sustainable growth in today’s market. She explains how trust, internal coordination, and a deep understanding of the customer must work together to drive consistent outcomes. She also highlights why misalignment across teams erodes credibility and decision-making and how aligned execution turns strategy into a long-term growth advantage.

Continue ReadingThe 2025 Challenge Report: How Alignment Fuels Every Growth Strategy