Category Leadership: Setting the Foundations of Success

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Episode #348: David Carrel, Former Global Marketing Leader at Thomson Reuters, Adobe, and AWS, explains how category leadership goes beyond thought leadership to shape how a market thinks. He outlines the foundations, from identifying a market shift and proving value through the product to building a shared narrative and company-wide operating system. He also explains how customer insight and cross-functional accountability help turn market leadership into action.

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Category Leadership: Setting the Foundations of Success

Episode #348: David Carrel, Global Chief Marketing Officer at Thomson Reuters, explains how category leadership goes beyond thought leadership to shape how a market thinks. He outlines the foundations, from identifying a market shift and proving value through the product to building a shared narrative and company-wide operating system. He also explains how customer insight and cross-functional accountability help turn market leadership into action.

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The ABM Maturity Scale: Why Most Teams Aren’t Ready

Episode #338: Vlad Berson, Chief Marketing Officer at SOLVE, explains why ABM is an enterprise-wide go-to-market motion, not a marketing program. He outlines the alignment, skills, and long-term investment needed to earn executive trust. He also shows why strong segmentation and buyer relevance create the foundation for sustainable enterprise growth.

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Part Twelve: The Revenue Logic of Customer Obsession

Episode #335: Stephanie Crockett, President and CEO at Eric Mower + Associates, explains why customer obsession should influence decisions across the entire organization. She explores how customer intelligence can align teams, reduce risk, strengthen trust, and support bolder decisions. Stephanie also shows how CMOs can turn the voice of the customer into greater strategic influence and sustainable growth.

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Part Twelve: The Revenue Logic of Customer Obsession

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Episode #335: Stephanie Crockett, President and CEO at Eric Mower + Associates, explains why customer obsession should influence decisions across the entire organization. She explores how customer intelligence can align teams, reduce risk, strengthen trust, and support bolder decisions. Stephanie also shows how CMOs can turn the voice of the customer into greater strategic influence and sustainable growth.

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(3:25 Q&A Video) “Balance Brand and Demand to Win Buyer Consideration”

In this 3:25 video, Stephanie Crockett explains why trust and emotional connection have become increasingly important in complex B2B buying decisions. Brands need to be known and considered before buyers are ready for direct conversations. She also emphasizes the need for CMOs and CFOs to support a balanced approach between brand and demand throughout the entire funnel.

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The New Skill Set Every Modern Salesperson Must Master

Episode #329: Siddharth Singh, Chief Revenue Officer at Intangles, explains the skills modern salespeople need as buyers become more informed and meetings become harder to secure. He explores deeper discovery, primary research, creativity, and AI-enabled productivity. Siddharth shows why knowing a customer’s business beyond searchable information creates differentiation. He also explains why sales leaders must remain active player coaches as their responsibilities expand.

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(3:34 Q&A Video) “Turn Industry Knowledge Into Faster Customer Discovery Conversations”

In this 3:34 video, Siddharth Singh explains how informed buyers have fundamentally changed the opening stages of enterprise sales conversations. Buyers can research vendors, products, pricing, and competitors before a meeting begins. Siddharth argues that sellers must prepare deeply and establish credibility quickly. By understanding industry economics and likely business problems beforehand, salespeople can reach implication and need-provoking questions much faster.

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The New Skill Set Every Modern Salesperson Must Master

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Episode #329: Siddharth Singh, Chief Revenue Officer at Intangles, explains the skills modern salespeople need as buyers become more informed and meetings become harder to secure. He explores deeper discovery, primary research, creativity, and AI-enabled productivity. Siddharth shows why knowing a customer’s business beyond searchable information creates differentiation. He also explains why sales leaders must remain active player coaches as their responsibilities expand.

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Case Study: Customer-Led Growth And The Alignment That Changed Everything

Episode #309: Margaret Dawson, Chief Marketing Officer at SUSE, shares a practical framework for turning customer insight into measurable business growth. She explains how customer research, AI, cross-functional alignment, and integrated campaigns transformed marketing performance and executive confidence. Learn how customer-first thinking creates a stronger pipeline, better decisions, and sustainable growth.

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