The Modern CMO: From Chief Marketing Officer to Chief Growth Architect

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Episode #340: James Nester, Chief Marketing Officer and Senior Director of Client Advocacy at MCNC, explains why the modern CMO must become a chief growth architect. He shares how deep customer understanding can connect marketing, sales, product, and customer success around shared business outcomes. The conversation explores why customer empathy, trust, and internal alignment are becoming essential competitive advantages. James also outlines how customer intelligence can turn a fragmented organization into a unified revenue engine.

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The Modern CMO: From Chief Marketing Officer to Chief Growth Architect

Episode #340: James Nester, Chief Marketing Officer and Senior Director of Client Advocacy at MCNC, explains why the modern CMO must become a chief growth architect. He shares how deep customer understanding can connect marketing, sales, product, and customer success around shared business outcomes. The conversation explores why customer empathy, trust, and internal alignment are becoming essential competitive advantages. James also outlines how customer intelligence can turn a fragmented organization into a unified revenue engine.

Continue ReadingThe Modern CMO: From Chief Marketing Officer to Chief Growth Architect

The ABM Maturity Scale: Why Most Teams Aren’t Ready

Episode #338: Vlad Berson, Chief Marketing Officer at SOLVE, explains why ABM is an enterprise-wide go-to-market motion, not a marketing program. He outlines the alignment, skills, and long-term investment needed to earn executive trust. He also shows why strong segmentation and buyer relevance create the foundation for sustainable enterprise growth.

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Part Twelve: The Revenue Logic of Customer Obsession

Episode #335: Stephanie Crockett, President and CEO at Eric Mower + Associates, explains why customer obsession should influence decisions across the entire organization. She explores how customer intelligence can align teams, reduce risk, strengthen trust, and support bolder decisions. Stephanie also shows how CMOs can turn the voice of the customer into greater strategic influence and sustainable growth.

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Part Twelve: The Revenue Logic of Customer Obsession

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Episode #335: Stephanie Crockett, President and CEO at Eric Mower + Associates, explains why customer obsession should influence decisions across the entire organization. She explores how customer intelligence can align teams, reduce risk, strengthen trust, and support bolder decisions. Stephanie also shows how CMOs can turn the voice of the customer into greater strategic influence and sustainable growth.

Continue ReadingPart Twelve: The Revenue Logic of Customer Obsession

(3:25 Q&A Video) “Balance Brand and Demand to Win Buyer Consideration”

In this 3:25 video, Stephanie Crockett explains why trust and emotional connection have become increasingly important in complex B2B buying decisions. Brands need to be known and considered before buyers are ready for direct conversations. She also emphasizes the need for CMOs and CFOs to support a balanced approach between brand and demand throughout the entire funnel.

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The New Skill Set Every Modern Salesperson Must Master

Episode #329: Siddharth Singh, Chief Revenue Officer at Intangles, explains the skills modern salespeople need as buyers become more informed and meetings become harder to secure. He explores deeper discovery, primary research, creativity, and AI-enabled productivity. Siddharth shows why knowing a customer’s business beyond searchable information creates differentiation. He also explains why sales leaders must remain active player coaches as their responsibilities expand.

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(3:34 Q&A Video) “Turn Industry Knowledge Into Faster Customer Discovery Conversations”

In this 3:34 video, Siddharth Singh explains how informed buyers have fundamentally changed the opening stages of enterprise sales conversations. Buyers can research vendors, products, pricing, and competitors before a meeting begins. Siddharth argues that sellers must prepare deeply and establish credibility quickly. By understanding industry economics and likely business problems beforehand, salespeople can reach implication and need-provoking questions much faster.

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The New Skill Set Every Modern Salesperson Must Master

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Episode #329: Siddharth Singh, Chief Revenue Officer at Intangles, explains the skills modern salespeople need as buyers become more informed and meetings become harder to secure. He explores deeper discovery, primary research, creativity, and AI-enabled productivity. Siddharth shows why knowing a customer’s business beyond searchable information creates differentiation. He also explains why sales leaders must remain active player coaches as their responsibilities expand.

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Part Nine: The Revenue Logic of Customer Obsession

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Episode #328: Michael Scott, Global Chief Revenue Officer at LoopMe, explains the revenue logic behind customer obsession. He shares how deeper customer understanding helps companies identify problems they are uniquely positioned to solve, create greater value, and become more important to customers. He also explores why customer obsession requires C-suite alignment, continuous customer learning, and strong data.

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