In this 5:20 video, Amit Shankardass defines client centricity as the organization’s North Star. He urges teams to begin with the buyer’s frame and then shape propositions. He explains that sustainability comes from solving needs across the near and longer terms. He reinforces the importance of thinking like a customer.
In this 2:27 video, Chris Green reframes hurry-up pressure by returning to the process. He recalls sports lessons emphasizing the importance of controlling effort and execution on every play. Chris explains how solution-oriented updates beat raw status reports. He outlines a communication loop that strengthens the confidence of both the board and the founder.
In this 7:01 video, Jereme Baker and Maureen Berkner Boyt show why top performers change everything. Excellent client relationships reduce issues, churn, and billing friction. Delegation and AI-free teams for higher value work. Together, they discuss how marrying strong talent with innovative tools creates a durable competitive advantage
Episode #219: Jereme Baker, Founder & CEO at Baker Law Group, and Maureen Berkner Boyt, Founder & CEO at C2IQ Inc., share why people are the lifeblood of growth. They detail how culture, values, and incremental improvement keep teams thriving. They also discuss the data and skills behind change resilience. Together, they demonstrate how human connection can become a competitive advantage.
Episode #219: Jereme Baker, Founder & CEO at Baker Law Group, and Maureen Berkner Boyt, Founder & CEO at C2IQ Inc., share why people are the lifeblood of growth. They detail how culture, values, and incremental improvement keep teams thriving. They also discuss the data and skills behind change resilience. Together, they demonstrate how human connection can become a competitive advantage.
Episode #209: In this 2:47 video, Todd Treml explains why labor challenges span every industry. He shares practices that speed hiring and improve conversion. He urges lightning-fast responses and barrier-free onboarding. He shows how purpose and culture attract candidates against large employers.
Episode #209: Todd Treml, Chief Executive Officer at Touching Hearts at Home, outlines a 30-year journey leading franchise growth across retail, B2B, B2C, and senior care. He explains franchising as a distribution model for entrepreneurs. He recounts scaling from two stores to 1,200 locations. He shares why home care work delivers dignity and compassion.
Episode #209: Todd Treml, Chief Executive Officer at Touching Hearts at Home, outlines a 30-year journey leading franchise growth across retail, B2B, B2C, and senior care. He explains franchising as a distribution model for entrepreneurs. He recounts scaling from two stores to 1,200 locations. He shares why home care work delivers dignity and compassion.