Episode #328: Michael Scott, Global Chief Revenue Officer at LoopMe, explains the revenue logic behind customer obsession. He shares how deeper customer understanding helps companies identify problems they are uniquely positioned to solve, create greater value, and become more important to customers. He also explores why customer obsession requires C-suite alignment, continuous customer learning, and strong data.
Episode #328: Michael Scott, Global Chief Revenue Officer at LoopMe, explains the revenue logic behind customer obsession. He shares how deeper customer understanding helps companies identify problems they are uniquely positioned to solve, create greater value, and become more important to customers. He also explores why customer obsession requires C-suite alignment, continuous customer learning, and strong data.
Asked to name their two greatest challenges to long-term sustainable growth, 71% of B2B C-suite executives — unprompted — said internal alignment. The growth lever every leadership team is trying to pull is sitting upstream of every quarter's pipeline, every renewal, every board conversation — and the roadmap for operationalizing it as a growth strategy is in this article.
Episode #239: Dr. Adrian Seeger, Chief Sales Officer at thyssenkrupp Schulte, explains why fundamental restructuring must start with the customer, not with internal cost-cutting. He describes customer centricity as a shared mindset that reaches far beyond tools and dashboards. Adrian urges every C-suite leader to spend meaningful time in direct conversations with customers. He shows how treating sales as a value center creates alignment, trust, and sustainable B2B growth.
Episode #227: Ray Wizbowski, Chief Marketing Officer at ECI Software Solutions, explains how C-suite leaders succeed under a private equity playbook by aligning to exit economics, mastering unit economics, and balancing growth with profitability while reducing churn and investing in practical AI.
Episode #227: Ray Wizbowski, Chief Marketing Officer at ECI Software Solutions, explains how C-suite leaders succeed under a private equity playbook by aligning to exit economics, mastering unit economics, and balancing growth with profitability while reducing churn and investing in practical AI.
Marie-Laure Carvalho, CMO at Portnox, discussing how Chief Marketing Officers can effectively forecast with confidence for their CFOs. She emphasizes the significance of fostering relationships within the C-suite, especially between CMOs and CFOs, given marketing’s role as a substantial cost center.
Marie-Laure Carvalho, CMO at Portnox, discussing how Chief Marketing Officers can effectively forecast with confidence for their CFOs. She emphasizes the significance of fostering relationships within the C-suite, especially between CMOs and CFOs, given marketing’s role as a substantial cost center.