The Dangerous Obsession with Lead Generation

Episode #302: Bill Taysom, Fractional Chief Marketing Officer at Savvy Strategic Partners, explains why many organizations become dangerously focused on generating more leads while overlooking the trust, credibility, and customer journey required to convert those opportunities into revenue. He shares how buyers make decisions long before entering a CRM, why the dark funnel shapes modern purchasing behavior, and how trust influences every stage of growth. Bill also outlines why companies that balance brand building with lead generation create stronger conversion rates and more sustainable revenue growth.

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The Dangerous Obsession with Lead Generation

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Episode #302: Bill Taysom, Fractional Chief Marketing Officer at Savvy Strategic Partners, explains why many organizations become dangerously focused on generating more leads while overlooking the trust, credibility, and customer journey required to convert those opportunities into revenue. He shares how buyers make decisions long before entering a CRM, why the dark funnel shapes modern purchasing behavior, and how trust influences every stage of growth. Bill also outlines why companies that balance brand building with lead generation create stronger conversion rates and more sustainable revenue growth.

Continue ReadingThe Dangerous Obsession with Lead Generation

(6:13 Q&A Video) “Why Voice of Customer is AI’s Missing Context”

In this 6:13 video, Kari Hanson compares today’s AI to early Wikipedia. She explains how models trained on generic data push every company toward the same messages. She also argues that context is king and that the voice of the customer provides that context, showing how marketing must connect buyer, user, and executive perspectives to train AI intelligently.

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From Chaos to Clarity: Creating Predictable Revenue Systems

Episode #242: Kari Hanson, Chief Marketing Officer at Robin, explains why traditional ideas of predictability are breaking under the pressure of AI-driven change. She describes how shifting buyer behavior makes historic performance less reliable as a guide. Kari shows how brand and voice of the customer can restore clarity in this chaos and outlines a path to rebuild more predictable revenue systems grounded in genuine customer insight.

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From Chaos to Clarity: Creating Predictable Revenue Systems

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Episode #242: Kari Hanson, Chief Marketing Officer at Robin, explains why traditional ideas of predictability are breaking under the pressure of AI-driven change. She describes how shifting buyer behavior makes historic performance less reliable as a guide. Kari shows how brand and voice of the customer can restore clarity in this chaos and outlines a path to rebuild more predictable revenue systems grounded in genuine customer insight.

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Your Funnel Leaks Trust, Not Leads. Fix It.

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Episode #237: Alena Iakaitite, CMO at Ozon Global, explains that B2B pipelines rarely leak leads but instead leak trust, which modern buyers increasingly rely on peers to validate. She shows how even a single failure can spread across business communities within hours, and why transparency, promise-keeping, and internal alignment are the only durable defenses. She also demonstrates how consistent communication and accountability create the customer experience that drives long-term growth.

Continue ReadingYour Funnel Leaks Trust, Not Leads. Fix It.

Your Funnel Leaks Trust, Not Leads. Fix It.

Episode #237: Alena Iakaitite, CMO at Ozon Global, explains that B2B pipelines rarely leak leads but instead leak trust, which modern buyers increasingly rely on peers to validate. She shows how even a single failure can spread across business communities within hours, and why transparency, promise-keeping, and internal alignment are the only durable defenses. She also demonstrates how consistent communication and accountability create the customer experience that drives long-term growth.

Continue ReadingYour Funnel Leaks Trust, Not Leads. Fix It.

CMOs: Is Community-Led Marketing One of Your Biggest Blind Spots?

Kathleen Booth, SVP of Marketing and Growth at Pavilion, shares her extensive knowledge and insights into how community-led marketing can serve as a game-changing strategy for businesses today. Kathleen Booth delves into the evolution and significance of community-led marketing, spotlighting how shifts in buyer behavior have catalyzed its rise.

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