How to Become a Successful AI-Native Company

Episode #325: Nick Malone, Chief Revenue Officer at XTM, explains what separates successful AI-native companies from organizations simply adopting new tools. He explores value-led AI, executive leadership, experimentation, data, and practical workflows that improve productivity. Nick shows why companies that connect AI to measurable outcomes while keeping humans at the core can turn incremental gains into meaningful competitive advantage.

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(2:12 Q&A Video) “Build an AI-Native Culture That Accelerates Business Performance”

In this 2:12 video, Nick Malone explains why becoming AI-native begins with a culture willing to enter uncharted territory and experiment. He describes how executive mandates are pushing companies to discover practical ways AI can improve operational performance, reduce costs, and increase productivity. Nick also shows how AI enables organizations to accomplish more with existing resources while accelerating speed to market.

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How to Become a Successful AI-Native Company

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Episode #325: Nick Malone, Chief Revenue Officer at XTM, explains what separates successful AI-native companies from organizations simply adopting new tools. He explores value-led AI, executive leadership, experimentation, data, and practical workflows that improve productivity. Nick shows why companies that connect AI to measurable outcomes while keeping humans at the core can turn incremental gains into meaningful competitive advantage.

Continue ReadingHow to Become a Successful AI-Native Company

Everyone Should Be a PhD of the Customer

Socrates saw the risk more than 2,000 years ago. When written language became a new mode of communication, the concern was not that writing was bad. The concern was that people might start confusing access to information with real understanding. In Plato’s Phaedrus, Socrates tells the story of Theuth, the inventor of writing, who presents writing as a breakthrough for memory and wisdom. King Thamus pushes back. Writing, he says, will not truly strengthen memory. It will create reminders. People will be able to look things up, repeat what has been written, and appear knowledgeable — without necessarily carrying that knowledge inside them.

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