Episode #233: Ken Rutsky explains why teams often confuse what they do with the problem they solve and how that confusion creates misalignment and weak differentiation. He shows how to define an issue that is big enough to matter yet credible to win, then use it to guide narrative, segmentation, ICP focus, pricing, and the proof of concept experience. The result is more precise positioning, more substantial alignment, and higher conversion.
In this 3:46 video, Stephanie Davis Smith explains a six-stage psychology from excitement to “we.” She personalizes support to speed progress and reduce churn. She celebrates raving fans who amplify the message. She notes referral gains as proof of loyalty.
Episode #222: Stephanie Davis Smith, CMO at The N2 Company, shows how to reduce channel overwhelm by focusing on where execution excels. She explains a six-stage franchise psychology that converts excitement into loyalty. She details budget-efficient content reuse and ROI rigor. She ties it all together with voice of the customer alignment.
Episode #222: Stephanie Davis Smith, CMO at The N2 Company, shows how to reduce channel overwhelm by focusing on where execution excels. She explains a six-stage franchise psychology that converts excitement into loyalty. She details budget-efficient content reuse and ROI rigor. She ties it all together with voice of the customer alignment.
74% of B2B buyers reject customer proof and 61% worry leaders are being intentionally misleading. The most important factor in whether companies do business with you is trust. Discover how making trust measurable can turn the trust crisis into your competitive advantage.
The Customer Voice Gap is the leading threat to any AI transformation strategy and overall ABM success. The world's leading consultancies agree: ignore it, growth stalls, innovation evaporates, and competitors seize the advantage. Closing the gap is the greatest path to sustainable success.
In this 2:32 video, Tarmo Van Der Goot warns against short-term decisions that drift teams off course. He explains how repeated small detours compound into months of lost progress. The remedy is to anchor every near-term move to long-term intent. If a choice does not align, leaders should either adjust the plan or pass it.
Episode #216: Tarmo Van Der Goot, Chief Revenue Officer at Frisbii, explains how to reconcile quarterly targets with durable growth. He frames Net Revenue Retention as the North Star that keeps short-term choices tethered to strategy. He details how a unified ICP, tight product partnership, and direct voice-of-customer contact prevent reactive churn. He closes with culture and focus as the foundation for cross-sell at scale.
Episode #216: Tarmo Van Der Goot, Chief Revenue Officer at Frisbii, explains how to reconcile quarterly targets with durable growth. He frames Net Revenue Retention as the North Star that keeps short-term choices tethered to strategy. He details how a unified ICP, tight product partnership, and direct voice-of-customer contact prevent reactive churn. He closes with culture and focus as the foundation for cross-sell at scale.
In this 7:24 video, Luna Shirley and Sanja Gabler warn that over-alignment slides into interdepartmental micromanagement. They stress the importance of trusting expert teams once direction is clear and defined. They also add that focus and prioritization prevent internal drift. Moreover, they also point to leadership clarity as the engine of alignment.